Shipping & Returns
Be sure to ship to a location where someone 21 or older can sign for the package! We recommend shipping via 2 Day or Next Day air to avoid any weather related damage to your wine. We use FedEx and UPS to ship your wine. The cost of shipping is based off the weight and size of the package and where you are located.
All orders are carefully prepped and packed in Los Angeles within 1-2 business days. We will send you tracking once your order has shipped. Packages will arrive within 1 to 10 days based on your location and the shipping options that you select.
Due to tricky regulations that date back to prohibition, shipments to the following states will take 2-3 weeks to arrive. Alabama, Arkansas, Delaware, Florida, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Mississippi, Montana, Nevada, New Hampshire, New Jersey, New York, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Vermont and West Virginia. Wine will be kept in refrigerated conditions during transit to these states. Unfortunately, we cannot ship wine to Illinois or Utah.
At Vinley Market, we want you to love the wine that you find on our site! However, under California law, our Vendors are not allowed to accept wine returns. If your wine is flawed or damaged please let us know so we can assist you in sending a new bottle or providing a credit.
Shipping couriers do not let us insure against any weather related damage to your wine, so if it's hot or cold in your region, we suggest using 2 Day or Next Day shipping.
If your reason for return is something different, please email firstname.lastname@example.org.